| About Us This web site is owned and operated by MGM Trading Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: MGM Trading Limited Reformation House Centrum 100 Burton on Trent Staffs DE14 2WF |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We only accept orders from trade customers. We do not supply directly with the general public. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Distribution of our products on this section of the site are carried out by a third party company who supply a 'White Glove Service' when installing the furniture into your customers room of choice. For further information download the document in the download section of the site. |
| Delivery Schedule Our new service will provide the following:- " Delivery within 2 weeks of goods collect from MGM " Consumer is kept in constant contact throughout the process by phone and text " Accurate ' 2 hour delivery time slots' are issued from the outset " Two man 'white glove' delivery service is used at all times " Delivery team will place products into a room of customer choice " All packaging is removed, taken away and recycled " Consumer can check the progress of their order on-line at all times " Goods are signed for 'in good condition' and photographed for reference |
| Back Orders Our aim is to never be out of stock of anything we advertise on the site as we keep a live stock feed. However in the unlikely event this happens you will be the first person contacted in order to let your customer aware of the issue. |
| Tax Charges For orders made from the UK 20% VAT is added. |
| Credit Card Security We do not take payment by credit card on on account with Trade Suppliers |
| Guarantee Our standard 1 years manufacturers guarantee applies |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01283 740774 or write to us at Reformation House. Centrum 100, Burton on Trent, Staffs, DE14 2WF |
| Privacy Policy MGM Trading Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. Your customers are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting you by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
| Remittance Terms Accounts are payable according to your agreed terms |
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